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Product guide

eufy Security Video Doorbell C31, 2K video, battery or wired

The eufy Security Video Doorbell C31 combines 2K video with battery or wired power options. Its listing describes 24/7 recording and five-second pre-roll for hardwired use, while customer feedback is positive about video quality and setup but mixed on reliability, connectivity and battery life.

At a glance

  • The listing claims 2K video, night vision and a 160-degree viewing angle.
  • Battery or wired power gives a choice of installation approach.
  • The listing says 24/7 recording and five-second pre-roll are enabled with hardwiring, subject to transformer and chime-bypass requirements.
  • HomeBase S380 and MiniBase Chime compatibility is claimed, but some features differ by setup.
Price
€67.90Save 38%

Reference price: €109.00

Price checked: 12 Nov 2026

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Pros and cons

Pros

  • Customer feedback praises video quality and easy setup.
  • The claimed dual power options accommodate battery-powered installation or existing doorbell wiring.
  • The listing describes live video calls, quick responses and visitor voice messages when used solo.

Cons

  • Customers report mixed reliability, Wi-Fi connectivity and battery-life experiences.
  • Some customer feedback criticises slow footage retrieval and responsiveness.

Technical specifications

20 specifications
Identity
Brandeufy Security
Modeleufy Security Video Doorbell C31
Video
Listed video resolution2k
Video format listedMP4
Still resolution5 MP
Night vision range16 Feet
Viewing angle160 Degrees
Optical zoom1 x
Camera optics
Sensor technologyCMOS
Focus typeManual Focus
Connectivity and controls
Wireless connection listedWi-Fi
Alert type listedMotion Only
Wireless technologyWi-Fi,2.4G only
Power and battery
Power configurationBattery Powered or Wired
Battery capacity6500mAh
Dimensions and installation
Mounting typeWall Mount
Dimensions14.8 x 5.2 x 3.1 centimetres
Weight0.41 Kilograms
Waterproof rating listedIP65
Storage
Storage listed128 GB

What to know before buying

Listing details to confirm

The listing is inconsistent about image specifications: it claims 2K video while separately labelling 5 MP as effective video resolution and 5 MP as still resolution. Treat 2K as the stated video resolution and confirm the exact recording specification if it matters. Its storage field says 128 GB, but the listing also says an SD card is not included and describes expandable local storage with HomeBase S380, so confirm what storage applies to your chosen setup. Continuous recording and five-second pre-roll are stated for hardwired use with a 16-24V, 30VA transformer and a bypassed existing chime. Battery use is described as rechargeable, but recording duration is not specified. Video calling is stated to work only in solo use, with HomeBase S380 support described as expected later. The listing also claims both motion-only alerts and human detection, so alert behaviour is not fully clear.

Who is it for?

A good fit for

  • Buyers seeking a doorbell camera with 2K-listed video and battery or wired power choices.
  • Homes with compatible wiring that can meet the stated transformer requirements and bypass the existing chime for continuous recording.
  • Buyers who want HomeBase S380 compatibility and are willing to check which features work with their chosen setup.

Less suited to

  • Buyers who need confirmed battery runtime or consistently reliable connectivity based on the available customer feedback.
  • Buyers who require uninterrupted recording while using battery power.
  • Buyers who need video calling while connected to HomeBase S380, based on the listing's stated solo-use limitation.
eufy Security Video Doorbell C31, 2K video, battery or wired · photo 2
Additional product photo 2

Customer reviews on Amazon

3.8 / 5 · 441 ratings
  • 5 stars56%56%
  • 4 stars14%14%
  • 3 stars8%8%
  • 2 stars5%5%
  • 1 star17%17%

Customer feedback praises video quality and ease of setup, but reports mixed experiences with reliability, connectivity and battery life. Some customers also criticise slow footage retrieval and responsiveness, while value opinions are divided. These concerns matter if dependable alerts, quick access to footage or long battery intervals are priorities. The aggregate ratings are mixed rather than uniformly positive.

Positive themes

  • Customers praise video quality.
  • Customers appreciate easy setup.

Negative themes

  • Some customers criticise responsiveness and report slow footage retrieval.

Mixed feedback

  • Customer feedback reports mixed experiences with reliability, connectivity and battery life.
  • Opinions on value for money are divided.

Frequently asked questions

Can the C31 run on battery power or doorbell wiring?

The listing gives both options and describes a rechargeable 6500mAh battery. For hardwired use, it says to insert the battery. Confirm wiring compatibility before installation.

Does it support continuous recording?

The listing says 24/7 recording and five-second pre-roll require hardwired power from a 16-24V, 30VA transformer, with the existing chime bypassed.

Can I use video calls with HomeBase S380?

The listing says video calling is currently supported only when the doorbell is used solo. It describes S380 video-call support as expected later, so confirm current compatibility.

What Wi-Fi does the listing specify?

It lists Wi-Fi and separately specifies Wi-Fi,2.4G only.

eufy Security Video Doorbell C31, 2K video, battery or wired · photo 3
Additional product photo 3

Alternative options

Offer details

  • Continuous recording and five-second pre-roll are stated to require hardwired power from a 16-24V, 30VA transformer and bypassing the existing chime.
  • The listing says video calling is currently limited to solo use. HomeBase S380 video-call support is described as expected later.
  • The rechargeable battery is described as included in the power design, but the listing says an SD card is not included.
Product details in Markdown